According to an SMB Shipping Pulse Check survey of 1,000 e-shoppers, nearly half (51%) of respondents said they would likely leave a negative review for a seller’s online store if they were unhappy with how a logistics issue was resolv.
Increas demand and external disruptions contribute to increase challenges, such as the increas likelihood of lost packages during peak season. Understanding the most common logistics issues can help you quickly resolve or even avoid them.
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Is cost responsibility clearly establish? Whether phone number list for private deliveries or product returns, be clear about who should foot the bill to avoid confusion or unexpect expenses. Do you ask your customers to pay extra for express delivery? Do you cover reshipping costs for paid returns? Once you’ve thought about and determine the best process for your business.
Logistics Problem #1: Unexpect delivery charges are common
Have you ever been surprisd by an unexpectd technology is supposed to work surcharge due to a label issue or an oversize package? Factors such as size, location, weight, delivery spe, and packaging can greatly influence the final shipping cost. Shipping surcharges, such as taxes relate to peak sales periods, can surprise you when you’re new to shipping. But even the most experiencd shippers are caught off guard. Understanding the true cost of shipping your products can help you maintain your profit margin and avoid passing on additional costs to your customers. Good for you and good for them!
How to find your code?
Make sure you know when and how carriersault data surcharges apply . Once the package arrives at the sorting center, it will be checked for size constraints, special handling, label legibility, shape, and whether actual or dimensional weight will be used to determine delivery charges. The package must also be transported, and carriers may apply surcharges depending on the time of year and destination.