Personalization is key and Drift allows you to change the look of the widget with different fonts, colors and positioning. Likewise, chatbots are personalized and can include different greetings.
If you want to change your branding, Drift allows custom domains to strengthen your identity across all platforms. Additionally, you can create custom URLs and remove company information after selecting a premium plan.
You can also customize the look of the chat widget in Tawk.to. Likewise, pre-chat forms and custom agent profiles are available.
However, the free version of Tawk.to includes company telemarketing data branding. However, you can pay to remove it and include your own logos in the chat interface.
Drift vs Tawk.to: Performance and Reliability
With Drift, you can enjoy both reliability and performance, including:
- Fast loading times
- Scalability as your business grows
- Handling multiple requests check the equipment at once
- Routine updates
- Various customer support options
- High uptime numbers
Likewise, Tawk.to offers great performance and reliability, such as:
- Fast loading speeds thanks to lightweight design
- Ability to handle multiple chats simultaneously
- Real-time features
- Occasional interruptions
Drift vs Tawk.to: Pricing and Value for Money
Let’s take a look at the pricing options for book your list Tawk.to and Drift.
Pricing plans
Since Drift has partnered with Salesloft, you will need to contact them for pricing. However, you can request a free demo.