Customer Portfolio Analysis
Many companies strive to increase their customer base, without realizing that it is much easier and more profitable to have […]
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Voice of the customer: the golden key to your success
By Douglas da Silva, Web Content & SEO Associate, LATAM Interaction with customers Voice of the customer In recent years,
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What is a customer portfolio?
A client portfolio is built little by little and with a lot of effort, dication and, of course, sales. However,
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Road to success with voice of the customer
With voice of customer data, you can discover which areas to. Focus on to help improve customer satisfaction and ruce
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Segment your customer portfolio
Segmenting customers is very important because it can create different ways of relating to them. In practice, it is possible
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Product development
If you know why your users are having problems, what they expect to see, and how you can help them,
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Look at the following example
Users encounter your product every day and it is important for them to make this process convenient. They can
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Increase sales while maximizing margins.
Listen to what your customer is trying to say. What your customers really want instead of what you think they
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What is the purpose of your visit today?
To determine the “right time” to conduct a survey, we recommend using the customer journey map . If you have
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Incentive programs: what they are and types
If you want to keep your company’s employees happy and motivated . Create a series of personalized incentive programs for each
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Gaming for sporting events
Gaming for sporting events is one of the best ways to attract consumers and give brands more visibility. It is clear that sport is
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With GA, you can collect
A free, open-source platform, Google can collect Analytics (GA) provides online store owners with crucial cell phone database information about